Solo Smarts #92: Kelly Loves Being Helpful

love-my-clientsAs a business coach, I want to help people build amazing businesses that help make their lifestyle dreams come true.  The important word in that sentence is HELP. I want to be helpful to clients.

I feel happy and fulfilled when I’m able to be helpful.

During a client session this week I had the opportunity to gently scold my client about not asking for more help between sessions.  She’s a VIP client and that means she can ask me questions during the week between our phone calls and I’ll respond within 24 hours.  She could, but she wasn’t. I ran through what my experience has taught me about this.  Clients who are new to coaching feel many things:

  • Like they’re going to be a bother.
  • Like they’re questions are silly.
  • Like what they need can wait.
  • Like I’m going to be annoyed by them.

These are natural thoughts for anyone who ever had a crabby teacher or impatient trainer.  They go out of their way to make you feel bad for having questions. While I won’t claim to be the most patient person in the world,  I do claim to be a helper at heart. So I point out to my client:

  • You’re not a bother.
  • Your questions are not silly.
  • You don’t have to wait – you’ve paid for the privilege.
  • I’m never annoyed by a client who chases answers and takes action.

The very next day I got an email from her.  Makes me happy!

P.S. Know Your Blog Stats is on special now through March 17th.


  1. Great show, Kelly! As always your personable nature is endearing. Looking forward to the next episode. :-)

Speak Your Mind


CommentLuv badge