Solo Smarts #92: Kelly Loves Being Helpful

love-my-clientsAs a business coach, I want to help people build amazing businesses that help make their lifestyle dreams come true.  The important word in that sentence is HELP. I want to be helpful to clients.

I feel happy and fulfilled when I’m able to be helpful.

During a client session this week I had the opportunity to gently scold my client about not asking for more help between sessions.  She’s a VIP client and that means she can ask me questions during the week between our phone calls and I’ll respond within 24 hours.  She could, but she wasn’t. I ran through what my experience has taught me about this.  Clients who are new to coaching feel many things:

  • Like they’re going to be a bother.
  • Like they’re questions are silly.
  • Like what they need can wait.
  • Like I’m going to be annoyed by them.

These are natural thoughts for anyone who ever had a crabby teacher or impatient trainer.  They go out of their way to make you feel bad for having questions. While I won’t claim to be the most patient person in the world,  I do claim to be a helper at heart. So I point out to my client:

  • You’re not a bother.
  • Your questions are not silly.
  • You don’t have to wait – you’ve paid for the privilege.
  • I’m never annoyed by a client who chases answers and takes action.

The very next day I got an email from her.  Makes me happy!

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Comments

  1. Great show, Kelly! As always your personable nature is endearing. Looking forward to the next episode. :-)

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